laki5 Terms & Conditions
Please read all the terms and conditions below carefully before using this platform. These rules have been established to ensure your protection and fair service.
1. General Terms
laki5 is an online gaming platform that provides cricket betting, live casino, and slots services for users in Bangladesh. The terms and conditions described on this page ("Terms") form a legal agreement between laki5 and you. By accessing the platform or opening an account, you fully agree to these terms and conditions.
If you do not agree with any part of these terms and conditions, please refrain from using this platform. laki5 reserves the right to change or amend these terms and conditions at any time. You will be duly notified of any changes.
1.1 Applicability of Terms
These terms and conditions apply to all products, services, promotions, and special offers on laki5. Separate terms may apply to specific promotions or products, which will be applicable alongside these general terms and conditions.
2. Account Registration & Eligibility
2.1 Age Requirement
To open an account on laki5 and participate in any gaming or betting activity, you must be at least 21 years of age. This platform is operated exclusively for those aged 21 and above. We may request the necessary documents to verify your age.
2.2 Single Account
Each individual may open only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and the associated balances may be forfeited. Multiple accounts cannot be operated from the same household or the same IP address.
2.3 Providing Accurate Information
At the time of registration, you must provide accurate, complete, and up-to-date personal information. Providing false or misleading information will result in account cancellation. If any information changes, you must update it yourself or notify our support team.
2.4 Account Security
It is your responsibility to keep your account password and login details completely confidential. Allowing any third party to use your account or sharing access details is strictly prohibited. You are fully responsible for any activity conducted through your account.
3. Deposits & Withdrawals
3.1 Payment Methods
The following payment methods are currently accepted on laki5:
- bKash — Bangladesh's most popular mobile banking service
- Nagad — The postal department's mobile financial service
- Rocket — Dutch-Bangla Bank's mobile wallet service
- Upay — United Commercial Bank's digital payment service
3.2 Minimum Deposit & Withdrawal
The minimum deposit amount across all payment methods is ৳100. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour.
3.3 Withdrawal Terms
Your account must be fully verified before making a withdrawal. Withdrawals may be temporarily held for identity verification or security review if needed. Withdrawals will generally be made through the same method used for the deposit.
3.4 Transaction Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳). No foreign currency conversion or charges apply.
4. Bonuses & Promotions
4.1 Welcome Bonus
New users on laki5 will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳18,000, the bonus will be capped at the maximum of ৳8,000 and your total balance will be ৳26,000.
4.2 Wagering Requirements
To withdraw the welcome bonus, you must wager 10 times the bonus amount. The wagering requirement is calculated on the bonus amount only, not on the combined total of deposit and bonus.
Example: ৳1,000 bonus × 10 = winnings earned from the bonus can be withdrawn after wagering ৳10,000.
4.3 General Bonus Terms
- The welcome bonus can be claimed only once per account.
- Bonuses cannot be transferred to any third party.
- Any promotional offer is valid for a limited time and may change without notice.
- laki5 reserves the right to cancel a bonus if any irregularity or fraud is suspected.
- Not all games may be available to play with bonus balance; the list of eligible games will be communicated with each offer.
5. VIP Program & Rewards
5.1 Tiers
The laki5 VIP program has three tiers:
- Bronze — Weekly cashback up to 0.3%
- Silver — Weekly cashback up to 0.5%
- Gold — Weekly cashback up to 0.8%
5.2 Tier Change Conditions
You can be promoted to a higher tier based on regular gaming activity, deposit amounts, and other contributions. laki5 reserves the right to change the criteria for VIP evaluation, and any changes will be duly communicated to you.
5.3 Cashback Payment Terms
Weekly cashback is calculated at the end of each week and credited to your account within a set timeframe. Cashback may come with a specific wagering requirement, which will be communicated at the time of receipt.
6. Gaming Rules
6.1 Fair Play Policy
laki5 is committed to ensuring fair play in all games. All games are operated using a verified Random Number Generator (RNG) technology, which ensures the impartiality of results. There is no possibility of pre-determining or manipulating any game outcome.
6.2 Prohibited Activities
The following activities are strictly prohibited:
- Playing games using automated software, bots, or any other artificial means
- Exploiting any vulnerability or error in the system for undue advantage
- Attempting to earn bonuses by colluding with other users or using multiple accounts
- Using the platform for money laundering or any other illegal financial activity
- Threatening, harassing, or behaving rudely toward other users
6.3 Technical Issues
If a game remains incomplete due to a technical error or loss of internet connection, a decision will be made taking that situation into account. laki5 is always ready to provide an appropriate resolution in such situations.
7. Responsible Gaming
laki5 firmly believes in responsible gaming practices. We want every user to enjoy games in a safe and entertaining environment.
7.1 Setting Personal Limits
Users can set their own daily, weekly, or monthly deposit and wagering limits. Contact our customer support team to set these limits.
7.2 Voluntary Break
If for any reason you wish to temporarily or permanently close your account, that option is available to us. Your account will be suspended within a specified period after your request.
7.3 Protection of Minors
Use of this platform by anyone under 21 years of age is strictly prohibited. If there is a minor on your device, please use appropriate parental control software. For more information on responsible gaming, visit our Responsible Gaming page.
8. Privacy & Data Protection
laki5 gives the highest priority to protecting users' personal information. Our platform uses SSL encryption technology to keep all data transfers secure.
8.1 Data Collection & Use
Personal information provided at registration is used solely for account management, identity verification, payment processing, and customer support. Your information will not be shared with third parties without your explicit consent, except where required by legal obligation.
8.2 Cookie Policy
Our platform uses cookies to improve your browsing experience. You can control cookies by changing your browser settings, though this may affect some functionality of the platform.
For more details about our privacy policy, visit the Privacy Policy page.
9. Account Closure & Restrictions
9.1 Account Closure by laki5
laki5 reserves the right to close or suspend an account at any time without prior notice in the following circumstances:
- Violation of any provision of these terms and conditions
- Providing false or incorrect information
- Evidence of fraud or irregularity is found
- The security of the account is threatened
- Action is required for legal or regulatory reasons
9.2 Account Closure by the User
You may request to close your account at any time through our customer support team. Any pending withdrawals will be processed before closure.
10. Limitation of Liability
laki5 is an entertainment platform. Gaming and betting inherently carry financial risk. By using the platform, you acknowledge that:
- Participating in gaming or betting is entirely your voluntary decision.
- You are solely responsible for any financial loss.
- laki5 is not liable for temporary service interruptions due to technical reasons.
- laki5 is not liable for third-party server or network issues.
laki5 continually works to maintain the quality of its service. Please notify our support team immediately of any technical issues.
11. Applicable Law & Dispute Resolution
11.1 Complaint Process
In the event of any complaint or dispute, please contact our customer support team first. We take every complaint seriously and work to provide a fair resolution.
- Via live chat — 24/7 in Bangla and English
- By email: [email protected]
11.2 Dispute Resolution Timeframe
After receiving a complaint, we will provide a resolution as soon as possible. Complex matters may require additional time for investigation, and you will be kept informed in such cases.
12. Changes to Terms & Contact
laki5 reserves the right to change these terms and conditions at any time. You will be notified of significant changes at your registered email address. Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions.
If you have any questions about these terms and conditions, feel free to contact our support team:
- Live chat — available 24/7 in Bangla and English
- Email: [email protected]
Done reading the terms? Get started now
Enjoy cricket betting, live casino, and slots on laki5 in a safe environment.
Log in to laki5